Dr. Nancy Graciela Ulloa Erazo

Nancy Graciela Ulloa Erazo holds a Ph.D. in Contemporary Communication and Information from the University of Santiago de Compostela, Spain. She also holds a master’s degree in Tourism Destination Development from the University of Las Palmas de Gran Canaria and a degree in Social Communication from the Pontifical Catholic University of Ecuador, as well as postgraduate qualifications in university teaching and quality management under ISO standards.

She has extensive experience teaching at both undergraduate and graduate levels in areas including communication theory, organizational communication, advertising communication, educational, community, and alternative radio, public relations, corporate narratives and storytelling, crisis management, transparency and accountability, and business ethics. Her research interests include communication theory, organizational communication, communication management, corporate narratives and storytelling, and media and new technologies.

Her academic career includes sustained involvement in research, scientific evaluation, and the organization of national and international academic events. She has served on scientific and organizing committees for conferences and has worked as an academic reviewer and international peer evaluator for scholarly publications and academic events.

In university administration and professional practice, she served as Coordinator of the Institutional Communication Unit at the Pontifical Catholic University of Ecuador, Ibarra Campus (PUCE-SI), as Director of its School of Social Communication, and as Director of Internationalization. She has also supervised and advised academic research and participated in research initiatives related to communication, organizations, technology, and education.

She is the author and co-author of academic publications in various areas of contemporary communication, with work published in academic books, conference proceedings, specialized journals, and indexed publications. Her work as a writer also extends to the literary field: in 2026, she contributed to the anthology Mujer Bienestar, Volume 3, published by S. E. Pinar Publisher.

Her work also extends to the social and cultural spheres. She has promoted projects serving communities and social organizations, participated in cultural initiatives in Ecuador, and is involved in community initiatives in South Carolina, United States.